Why not save yourself more money by purchasing one of our super value packages. Hourly rates do not apply to any packages. We will take as long as it takes to get you up and running. All prices include call out. Click here for more information
| Home user services | Price |
| Callout | £15 per visit |
| Remote Assistance: We will connect to your computer remotely and fix any single software or hardware related issue for you. If we cannot fix it, we will not charge you a penny. | £25 per issue |
| PC/Laptop Maintenance Includes: Diagnostics, Hard Drive Error Checking, Memory Checks. | £40 per machine |
| Rebuilds: If the engineer deems your machine would benefit from a rebuild and that troubleshooting the problem instead may cost you more, the engineer will take your pc and perform a rebuild, when finished, he will deliver it back to you free of charge, that's a SefiTech promise! We'll also hook up a courtesy machine while we fix yours! | £70 per machine |
| Health Checks: If your computer has slowed down, it may have become clogged up with temporary files, nasty bugs and viruses. The hard drive may also need defragmenting. SefiTech provides one of the most detailed and intensive health checks around combining lots of common techniques alongside our secret methods. No one provides a more comprehensive health check! | £40 per machine |
| Hardware Installations/Upgrades: New hard drives, RAM Upgrades, Processor and motherboard installations, printers, scanners, cameras and many other peripherals. If you have purchased a device and need help installing it, let us know. If you want an upgrade and don't know what to do, let us purchase your upgrade for you and we'll even come to your home and install it, all for £30. Price does not include cost of components. | £30 per item. |
| Home Networking - Cable: Why not setup a home network to enable file sharing, printer sharing and internet connection sharing capabilities. | Up to 4 machines - £99 Up to 8 machines - £170 Up to 12 machines - £250 This does not include the cost of equipment, if you do not have any equipment for networking, please contact us. |
| Home Networking - Wireless: Same as above, but cable free. It can be difficult setting up a wireless network. We are here to help setup up a safe and secure network providing the best protection around for your property or business. | Up to 4 machines - £99 Up to 8 machines - £170 Up to 12 machines - £250 This does not include the cost of equipment, if you do not have any equipment for networking, please contact us. |
| Internet Broadband Setup and Support: Most Internet providers send you a broadband router that you yourself have to setup or you may have switched from another provider, either way it can be quite complex and problems usually ensue. Give SefiTech a call for an engineer visit and a quick and easy installation. Price does not include firewall and anti-virus services. | £50 per machine - Also, please check internet start-up package deals. Existing broadband connection and router required. |
| Child Safety Solutions: Many of our engineers are also parents. They know the perils children can face when using the internet. We can give you advice and assistance in setting up a secure computing environment for your child by installing website blocking, keyword blocking and service blocking such as MSN messenger and other communication programs. | £99 per machine |
| Parental Monitoring Services: If you want to allow your child to communicate using programs like messenger, then it might be a good idea to monitor what they are up to. SefiTech can also provide you with this solution | £70 per machine |
| AntiVirus, Spyware, Adware, Malware, installation and upgrades: With so many viruses, Spyware and Adware on the internet, without adequate protection, it is very likely you will pick one up. If you are infected with a virus, spyware or adware, this can have a detrimental effect on your computer performance. If you suspect a problem, or need a secure setup, contact SefiTech now. | £75 per machine - includes software. Also, please check Internet Start-up and Fort Knox package deals. |
| Home Server Installations: If you run a small business from home, it may be a good idea to setup a home server. This will help keep your network more secure and more organised. | £100 per machine. To setup a server, you will need an extra computer to act as a server. This price does not include the cost of a server. |
| Storage Solutions: Running out of space? Give SefiTech a call. With several years of storage experience, we are fully qualified to advise and install a secure, reliable storage solution for your home or business. | £50 per machine - not including storage device. |
| Backup Solutions - VERITAS BACKUP CERTIFIED PROFESSIONAL: With Several Veritas Certified Professionals in our team, we can provide you with a complete back up solution for your home and business. | £100 per machine - not including backup devices or external media. |
| Web Design and Support: SefiTech has several web designers who have worked for companies such as the Daily Mail, Intercea, GSK and several other well established companies. We believe we are a one stop shop for creating professional web solutions for your company or business. | Free consultation. Other pricing depends on your requirements so please contact us. |
| New Software Installations: With our one off installation fee, we can remotely install your software for you. | £10 per item. |
| Data Recovery Services: Machine crashed? Will no longer boot? Don't fear, SefiTech has several methods for retrieving your data, even if your hard drive has failed. | £100 per 70 Gigabytes (70 Gigabytes equals standard hard drive). |
| Data Transfer: If you have a new machine and want to transfer all of your files and settings from old to new, let us assist. Most companies use built in Windows tools to achieve this, SefiTech does not. We use the tools provided plus we manually copy all files that are left behind by this software. At SefiTech, we believe in doing a thorough job. | £40 per machine |
| Erase-IT: With our special techniques, we will insure nothing is left on your old hard drive before it is discarded of or perhaps given away. When you delete a file on your machine, it isn't really deleted. It is just brushed under the carpet so to speak. These files can easily be recovered by fraudsters. We will erase every last file on your hard drive so you can have piece of mind. | £40 per hard drive |
| Wireless Security Check: With a wireless security check, we will connect to your computer and reconfigure your router so it is more secure. We will make sure your firewall is set correctly and that you are using the very best encryption methods. Once we have set up your router, we will perform an online security check to confirm your firewall has no leaks. After you hang up, we will also email you a record of your routers settings just in case you need to reconfigure it yourself in future. | £20 |
| Insurance Claims: If you need to file an insurance claim and need a letter confirming a problem with your machine, let us know. We can diagnose your fault without having to visit, so you can sit back and let us do the paperwork. | £20 per document |
| Spring Clean: PCs can clog up with dust and dirt over time. This can hinder your computer's performance. PCs need to be kept cool to operate efficiently. If your PC hasn't been cleaned in a while, let us do it for you. We will blast the dust out of your machine and give it an all round clean making sure all air vents are clear and there is adequate airflow. | Spring clean package can be purchased as an extra alongside any of our packages. Please add £8.99 per machine to your total package price. |
| Printer Installations/Sharing: We can setup your printer for you. We'll even share it out so others on your network can print too. Existing network required. Please view packages page if you require a network. For small office networks, we can also setup print server capabilities. | £30 per printer Add £40 for a print server |
| Vista-Now: Want to go to Windows Vista? Installing or upgrading a new OS can be daunting. If you want a secure and trouble free upgrade, we can do this for you. Price does not include cost of new operating system. | £50 per machine |
| IT Training - 1 Hour: If you are not too familiar with a PC, or have an inquisitive nature and want some questions answered, we can sit down with you and train you on lots of common tasks so you can become a master of your machine. With our certified Microsoft Office Specialists, we can provide training on Excel, Word, Outlook, PowerPoint, Access and many other applications by Microsoft and other companies. | £40 per hour |
| Driver MOT: Why not give your pc a tune up. We can download and install the latest software drivers for your hardware. This will increase performance and fix any bugs that could occur. You may also have some unknown devices on your system that haven't been installed properly. We can bring these back to life for you. | £30 per machine |
| Miscellaneous: If you would like to borrow one of our engineers for a miscellaneous IT related issue, let us know. | £35 per hour |
- Payment
- SefiTech has chosen Google-Checkout as its payment provider. Google-Checkout is a quick and convenient way to pay for any of our packages. It gives the user a number of payment options and accepts most forms of payment card. If you already have a Google account, payment is quick and simple. If you don't have a Google account, setting one up is very fast and also gives you a free Gmail email address. Google-Checkout is for online package payments only. Click here for more details
